Appointments are made at 15 minute intervals. If you suspect that you will need longer with the doctor, please indicate this to the receptionist when you are making the appointment.

We understand that many problems require same-day attention and our reception staff will do their best to fit in appointments for urgent matters.


Repeated failure to attend scheduled appointments may result in being charged a non-attendance fee of $55.00 which will need to be paid before any future appointments can be made.

Please note that non-attendance fees must be paid in full by the patient and cannot be claimed on Medicare.

We ask that you give us at least 4 hours notice should you not be able to attend a booked appointment to enable us to offer it to another patient.